Privacy Policy

This Privacy Policy explains how Telehealth4Ukraine (“T4U”) uses and discloses personal information that we collect from people who visit our website and otherwise engage with us in online business activities. If you have additional questions about privacy or information security, please contact us at [email protected] 

1. Types of Personal Information 

This Privacy Policy explains our practices with regard to “Personal Information” collected by T4U for its own business purposes. Personal Information is any information that can be used to identify, locate or contact you. Personal Information also includes other information that may be associated with your Personal Information. We may collect the following types of Personal Information: 

  • Contact Information that allows us to communicate with you, such as your name, username, mailing address, telephone numbers, email addresses or other addresses that allow us to send you messages. 
  • Relationship Information that helps us do interact with you, such as information on your organization’s size and geographic locations.
  • Transaction Information about how you interact with T4U including inquiries and information about how you use the T4U websites and applications. 

2. How T4U collects Personal Information 

In many cases, we collect Personal Information directly from you. We will ask you for Personal Information (including Contact Information and Relationship Information) when you interact with us, such as registering on our website, or signing up to receive a newsletter. 

When you visit our website, we collect Transaction Information. We also collect Transaction Information when you use our applications or contact us. 

If you interact with us online or by email, we use cookies and other technological tools to collect information about your computer and your use of our website and applications. We treat this information as Personal Information when it is associated with your Contact Information. For more information about cookies and other technologies, please see the section Cookies and Other Data Collection Technologies below. 

3. How T4U uses Personal Information 

T4U uses your Personal Information to: 

  • Fulfill your requests for services and for related activities, such as customer service, account management, support and training and to provide other services related to your relationship with T4U; 
  • Administer surveys and other promotional events; and
  • Provide you with additional information that may be of interest, such as T4U news and announcements and technical service bulletins; 
  • Manage our everyday business needs, such as website administration, forum management, analytics, security and fraud prevention, internal governance, reporting and legal compliance, and business continuity.

4. Why Personal Information is disclosed by T4U

T4U understands that you do not want to us to provide your Personal Information to third parties for their own marketing purposes. We limit our sharing of your Personal Information as follows:

  • We may share your Personal Information with our affiliates, which may use your Personal Information only for the purposes listed above.
  • We may also share your Personal Information with our service providers, who are bound by law or contract to protect your Personal Information and use your Personal Information only in accordance with our instructions.
  • We may also disclose Personal Information where needed to enforce our rights, protect our property, or protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions. We will also always disclose Personal Information when required to do so by law, such as in response to a subpoena, including to law enforcement agencies and courts in the United States and other countries where we operate.

Please note that we may also use and disclose information about you that is not personally identifiable. For example, we may publish reports that contain aggregated and statistical data about our users. These reports do not contain any information that would enable the recipient to contact, locate or identify you. These reports also do not contain any identifiable company information.

5. Cookies and Other Data Collection Technologies and Google Analytics

When you visit our website or email with us, we collect certain Transaction Information by automated means, using technologies such as cookies, pixel tags, browser analysis tools, server logs and web beacons.

For example, when you visit our website, we place cookies on your computer. Cookies are small text files that websites send to your computer or other internet-connected device to uniquely identify your browser or to store information or settings in your browser. Cookies allow us to recognize you when you return. They also help us provide a customized experience and enable us to detect certain kinds of fraud. In many cases, you can manage cookie preferences and opt-out of having cookies and other data collection technologies used by adjusting the settings on your browser. All browsers are different, so visit the “help” section of your browser to learn about cookie preferences and other privacy settings that may be available.

T4U does not use Flash cookies or similar technologies for behavioral or interest-based advertising purposes.

Pixel tags and web beacons are tiny graphic images placed on website pages or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, the pixel tags and web beacons generate a notice of that action. These tools allow us to measure response to our communications and improve our web pages.

We collect many different types of information from cookies and other technologies. For example, we may collect information from the device you use to access our website, your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. Our server logs also record the IP address assigned to the device you use to connect to the internet. An IP address is a unique number that devices use to identify and communicate with each other on the internet. 

In many cases, the information we collect using cookies and other tools is used in a non-identifiable way only, without any reference to Personal Information. For example, we use information we collect about all website users to optimize our websites and to understand website traffic patterns.

Google Analytics

A third-party vendor used by T4U is Google Analytics. For information on how Google Analytics uses data please visit “How Google uses data when you use our partners sites or apps”, located at

6. California Privacy Rights

T4U does not collect third party online behavioral web browsing information (data collected over time across web sites owned or operated by different entities for purposes of delivering advertising based on preferences or interests known or inferred from the data collected) for use by T4U for advertising purposes (often referred to as Online Behavioral Advertising or OBA).

You may set your computer’s internet browser settings so you will be notified when you receive any third-party cookie, which includes T4U cookies, and be given the choice to block the cookie. In addition, there are also other controls within certain browsers or available through third parties that enables more extensive blocking of cookies. Some browsers have a ‘do-not-track’ feature. When this feature is turned on, T4U treats this as if you had opted out of our online advertising products. To learn how to manage your browser-based settings and cookies, please visit:

7. Access and Correction

T4U respects your right to access and correct your Personal Information. If you have an online account, you can log into your account at any time to access and update the information you have provided to us. Additionally, T4U complies with all laws regarding access and correction. If you need assistance updating your Personal Information, please contact us via email to [email protected] You can also write us at the address in the How to Contact Us section below. If you send us a letter, please provide your name, address, email address, and detailed information about the change you would like to make.

8. Information Security

T4U has implemented an information security program that contains administrative, technical and physical controls that are designed to safeguard your Personal Information. For example, we use industry- standard encryption technology to secure sensitive Personal Information when it is being collected and transmitted over the internet as well as firewalls, site monitoring and intrusion detection software. Please note that you should also take steps to protect yourself, especially online.

9. Notice to Residents of Countries outside the U.S.

T4U is headquartered in the United States of America. Your Personal Information may be accessed by or transferred to persons in the United States or to our affiliates and data processors elsewhere in the world. By providing us with your Personal Information, you consent to this transfer. We will protect the privacy and security of your Personal Information, regardless of where it is processed or stored. 

10. Privacy Policies of Third Parties

This Privacy Policy addresses the use and disclosure of information by T4U only. Other websites that may be accessible through this website have their own privacy policies and data collection, use and disclosure practices. Our affiliates, suppliers and business partners have their own privacy policies too. We encourage you to familiarize yourself with the privacy policies provided by all third parties prior to providing them with information.

11. Changes to this Privacy Policy

From time to time, we may update this Privacy Policy to reflect new or different privacy practices. The most recent version can always be found here, and it is the responsibility of the User to review this Policy each time he or she accesses and uses this website or the Service.

12. How to Contact Us

Please contact us if you have any questions or comments about our privacy practices or this Privacy Policy. You can always reach us online at [email protected] You can reach us via mail to



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        The Telehealth4Ukraine Coalition is working to bring together telehealth providers to support virtual humanitarian healthcare efforts in Ukraine and the surrounding region. The goal of the Coalition is to produce a dynamic database of healthcare providers that humanitarian organizations can utilize for virtual care support. The Coalition is actively seeking humanitarian organizations who understand the complex and intricate needs of the people of Ukraine and the surrounding region who can effectively deploy the Coalition's network of provider volunteers.

        Next Steps:

        The Center for Telehealth and eHealth Law (CTeL) is a 25 year old 501(c)3 non-profit telehealth policy research institute that is serving as a liaison between US-based providers and technology experts who are interested in volunteering in this effort and humanitarian organizations who understand the complex and intricate needs of the people of Ukraine and surrounding region. In order to successfully deploy humanitarian digital health solutions to Ukrainians, CTeL understands that we must work with humanitarian organizations such as the United Nations, the State Department, the American Red Cross, and Doctors without Borders, who have first-hand experience in how to effectively deploy healthcare services in a foreign region.

        *Please note that the Coalition will not be accepting financial contributions.

        Coalition Leaders:

        Dale Alverson, MD

        Medical Director at the Center for Telehealth and Cybermedicine Research | University of New Mexico

        Joe McMenamin, M.D., J.D.

        Manager | McMenamin Law Offices

        Christa Natoli, MA

        Executive Director | Center for Telehealth and eHealth Law (CTeL)

        John Mattison, MD

        Chief Medical Information Officer and Operating Partner | Arsenal Capital Partners

        Jay Ostrowski, LPCS, BCTMH

        Chief Executive Officer | Adaptive Telehealth

        Azhar Rafiq, MD, MBA, MeD, MA

        Director of Medical Informatics | National Aeronautics and Space Administration (NASA)

        Karen Rheuban, MD

        Director of University of Virginia Center for Telehealth, Pediatric Cardiologist, and Professor | University of Virginia

        Jay Sanders, MD, FACP, FACAAI, FATA

        President and Chief Executive Officer | The Global Telemedicine Group

        Ben Steinhafel

        Director of Policy and External Affairs | Center for Telehealth and eHealth Law (CTeL)